Question 1

What happens next after I complete the inquiry form?

Accepted Answer

Please allow up to 72 hours for a response. Emails are answered in order received. You’ll get a price quote for the design you’ve chosen and a link to schedule your consultation either virtually or in person.

Question 2

Where are you located?

Accepted Answer

We’re located in California 
We have two locations Eastvale and Rancho Cucamonga 
(All client interactions,consultations, fittings, pickups are done in Eastvale)

Question 3

Is there a consultation fee?

Accepted Answer

Yes, we have a non-refundable consultation fee which goes toward the cost of your garment.

Question 4

What is the starting price?

Accepted Answer

Custom designs $500+
Custom prom dresses $1,500+
Wedding gowns $2,500+
 • 2in1 Wedding gowns $3,500+
 • 3in1 Wedding gowns $4,500+
Reception dresses $1,800+
Bridesmaid dresses $400+
Men’s suits $800+

Question 5

Does the price quote include materials?

Accepted Answer

Yes, all materials needed are included in your quote.
Please note: We do not accept client's fabric.
*Occasionally there is an exception under specific circumstances please ask

Question 6

Do I have to come in for my consultation?

Accepted Answer

No. Consultations can be done virtually.

Question 7

What do I wear for my consultation?

Accepted Answer

Wear form fitting clothing. leggings and a fitted shirt are ideal. If you’ll be wearing shape wear with the garment you’re having made please wear it. 
 • No sports bra
 • No sweat pant/shirts 
 • No dresses/Skirts

Question 8

Do you work with out-of-state and international clients?

Accepted Answer

Yes absolutely! we work with both out-of-state and international clients. Consultations are done virtually.

Question 9

How far in advance should I book for a custom design?

Accepted Answer

• Custom designs and special occasion: 2-4 months 
 • Prom: We start booking prom orders in July of the year prior to your prom. *Book early spots fill quickly. 
 • Wedding dress: 6 months - 1 year notice is required *Short notice may result in you receiving your garment closer to your need date

*SHORTER notice will be regarded as a rush order and a fee will be applied

Question 10

What happens at the consultation?

Accepted Answer

Consultations are held on Saturdays from 11am-6pm. 
We get to meet our prospective client either face-to-face or virtually. We’ll discuss your design, fabric, fit and all of your desires to bring your ideas to life. Measurements will be taken and you’ll pay your non-refundable 50% prepayment which will go towards purchasing the materials needed for your garment.

Question 11

Do you ship?

Accepted Answer

Yes Absolutely! We ship worldwide.

Question 12

How long does shipping take?

Accepted Answer

Our standard shipping is USPS priority. Once your order has been completed you’ll receive a confirmation email stating that your order has been shipped along with a tracking number. Please allow 7-10 business days for your order to arrive after receiving your shipping confirmation.

Question 13

Can I make payments arrangements?

Accepted Answer

Yes absolutely! During your consultation the option for payments will be discussed.

Question 14

Do you make men’s clothing?

Accepted Answer

Yes absolutely! Men’s tailored suits are one of our specialties.

FAQ'S

FREQUENTLY ASKED QUESTIONS

STAY UPDATED